Refund policy

At yogiadhiraaj.com, we offer religious and spiritual products that are 100% handcrafted and prepared with care, devotion, and traditional methods. Due to the handmade and spiritually prepared nature of these products, many items are created specifically for the customer after an order is placed. Because of this personalized preparation process, once an order has been delivered successfully, it shall be considered final and returns or refunds will not be accepted for reasons such as change of mind, personal preference, expectations, or any other non-damage-related concerns. Customers are therefore advised to review product descriptions carefully before placing an order.

However, in the unlikely situation where a product is delivered in a damaged condition due to transit handling, we provide a replacement of the same product only, subject to strict verification. To be eligible for replacement, the customer must report the issue within 24 hours of delivery and submit complete evidence, including a continuous and clear unboxing video showing the sealed package being opened from the beginning, visible shipping label details, and clear photographs highlighting the damage. This process is mandatory to ensure transparency and prevent misuse of replacement claims, and requests submitted without proper unboxing proof will not be considered.

Once the submitted proof is reviewed and the damage is verified by our team, a replacement of the identical product will be arranged within a reasonable processing period. It is important to note that no monetary refunds will be issued, and only replacement will be provided in approved cases. Replacement requests will not be entertained if the product has been used, altered, intentionally damaged, or reported after the specified timeframe, or where damage occurred after delivery due to improper handling.

Shipping charges, if applicable, are non-refundable. Additionally, orders cannot be cancelled once processing, handcrafted preparation, or shipment has begun, as resources and time are immediately allocated toward order fulfillment. By placing an order on yogiadhiraaj.com, customers acknowledge that they have read, understood, and agreed to this Return & Refund Policy and accept its terms as binding for their purchase.